Pilot vs Seazona
Looking for an alternative to Seazona? This comprehensive comparison breaks down the key differences between Pilot LMS and Seazona to help you make an informed decision for your dental lab.
Overview
Pilot LMS is a modern, web-based lab management system designed for dental labs of all sizes, with a focus on automation, integrations, and comprehensive functionality.
Seazona has an established history in dental lab software. In 2005, they developed a dental lab solution for one of their clients. Over the years, they have upgraded the software and added features, and the solution grew in popularity to become their flagship product. Seazona is a U.S.-based company with all software development done in-house.
Target Market
Given Seazona's feature set, it's primarily suited for smaller labs that are just starting out and only need basic case processing capabilities. Pilot LMS, on the other hand, is designed to scale, so it's suitable for labs of all sizes that need comprehensive automation, integrations, and advanced workflow management.
Feature Comparison
| Feature | Pilot LMS | Seazona |
|---|---|---|
| Database | ✅ | ❌ |
| API | ✅ Full API | ✅ |
| Scanner Portals Sync | ✅ Full Support | ⚠️ Limited |
| "Workbench" | ✅ | ✅ |
| 3D Viewer | ✅ Advanced Tools | ❌ Not Available |
| CRM Tools | ||
| Doctor Messaging | ✅ | ✅ |
| Email Notifications | ✅ Comprehensive | ✅️ Limited |
| Email Templates | ✅ Customizable | ❌️ Not Available |
| Case Entry Automation | ✅ Automated | ❌ Manual Only |
| Batch Tools | ✅ Advanced | ❌ Not Available |
| Imports/Exports | ✅ Comprehensive | ❌ Not Available |
| Shipping Integrations | ||
| UPS | ✅ | ❌ |
| USPS | ✅ | ❌ |
| FedEx | ✅ | ❌ |
| Local Courier | ✅ | ❌ |
| Accounting Integrations | ||
| QuickBooks Online | ✅ | ❌ |
| Reporting & Customization | ||
| Custom Report Builder | ✅ Advanced | ⚠️ Limited |
| Customizable PDF Templates | ✅ Full Control | ❌ Limited |
| Financial Management | ||
| Invoices | ✅ | ✅ |
| Payments/Credits | ✅ | ✅ |
| Statements | ✅ | ✅ |
| Payment Processing | ✅ | ✅ |
| User Management | ||
| RBAC (Role-Based Access) | ✅ Advanced | ❌ Not Available |
| User Management | ✅ Comprehensive | ⚠️ Basic |
| Advanced Features | ||
| Customer Support Module | ✅ Built-in | ❌ Not Available |
| Advanced Filter Views | ✅ Sophisticated | ❌ Not Available |
| Customer Support | ✅ CEO-level Response | ✅ Available |
| Custom Development | ✅ Available | ❌ Not Available |
Pricing Comparison
Seazona Pricing Structure
Based on Seazona's pricing model:
- Starter: $69/month (300 cases, 5 users)
- Professional: $99/month (600 cases, 15 users, Mobile Version, Portals)
- Premier: $189/month (1,200 cases, 25 users, API access)
- Higher volumes available for $499/month
Pilot LMS Pricing
- Starter: $89.99/month (300 cases, unlimited users, comprehensive features)
- Essentials: $199.99/month (600 cases, unlimited users, all integrations)
- Business: $449.99/month (1,000 cases, unlimited users, advanced automation)
- Enterprise: Contact for pricing (unlimited cases, custom development)
Key Differences
Automation & Workflow
- Pilot LMS: Extensive automation capabilities, scanner portal sync, case entry automation
- Seazona: Manual processes, limited automation features
Integration Ecosystem
- Pilot LMS: Comprehensive shipping integrations, QuickBooks Online, payment processing
- Seazona: No shipping integrations, no accounting software connections, has payment processing
Scalability
- Pilot LMS: Designed to grow with your lab, advanced features for complex workflows
- Seazona: Better suited for smaller labs with basic processing needs
When to Choose Each Platform
Choose Seazona if:
- You're a small lab just starting out
- You only need basic case processing
- You prefer simpler, more limited functionality
- Budget is your primary concern
Choose Pilot LMS if:
- You want to automate manual processes
- You need integrations with scanners, shipping, or accounting
- You plan to scale your lab operations
- You want advanced features and customization options
- You value comprehensive support and documentation
Migration & Implementation
From Seazona to Pilot LMS
- Free data migration assistance
- Dedicated onboarding team
- Training included in all plans
- No setup fees for most plans
Ready to Upgrade?
While Seazona serves as a solid entry-level solution for basic lab management, Pilot LMS offers the automation, integrations, and advanced features that growing labs need to scale efficiently.
Schedule Demo or Contact Sales
The information on this page is provided for general informational purposes only and is based on publicly available sources. We make no representations or warranties as to the accuracy, completeness, or reliability of any information contained herein. Under no circumstances shall we be liable for any loss or damage incurred as a result of the use of this information.