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Pilot vs Evident

Looking for an alternative to EviDent? This comprehensive comparison breaks down the key differences between Pilot LMS and EviDent to help you make an informed decision for your dental lab.

Overview​

Pilot LMS is a modern, web-based lab management system built with contemporary technology and designed for comprehensive automation and integration.

EviDent is a Canada-based web application that provides lab management services. While EviDent built their core offering some time ago and has added various services on top, the core platform has seen limited improvements over the years.

Core Platform Challenges with EviDent​

Integration Limitations​

EviDent's approach to integrations presents several operational challenges:

  • IOS portal sync requires purchasing a separate automated service
  • Third-party dependency on independent contractors in developing countries for manual processes
  • Fragmented workflow between automated and manual components

User Experience Issues​

  • Limited customization options restricting workflow adaptation
  • Complex user interface lacking focus on simplicity
  • Outdated core platform with limited modernization efforts

Feature Comparison​

FeaturePilot LMSEviDent
Database✅ Modern Cloud❌
API✅ Full API❌
Scanner Portals Sync✅ Native Integration❌ Separate Service Required
"Workbench"✅ Included⚠️ Limited
3D Viewer✅ Advanced Tools❌ Not Available
CRM Tools
Doctor Messaging✅ Built-in✅ Available
Email Notifications✅ Comprehensive⚠️ Limited
Email Templates✅ Customizable⚠️ Basic
Case Entry Automation✅ Fully Automated❌ Manual Processes
Batch Tools✅ Advanced✅
Imports/Exports✅ Comprehensive❌ Not Available
Shipping Integrations
UPS✅❌ Not Available
USPS✅❌ Not Available
FedEx✅❌ Not Available
Local Courier✅❌ Not Available
Accounting Integrations
QuickBooks Online✅ Full Integration✅ Available
Reporting & Customization
Custom Report Builder✅ Advanced❌ Not Available
Customizable PDF Templates✅ Full Control❌ Not Available
Financial Management
Invoices✅✅
Payments/Credits✅✅
Statements✅✅
Payment Processing✅ Integrated✅ Available
User Management
RBAC (Role-Based Access)✅ Advanced⚠️ Limited
User Management✅ Comprehensive⚠️ Basic
Advanced Features
Customer Support Module✅ Built-in❌ Not Available
Advanced Filter Views✅ Sophisticated⚠️ Limited
Customer Support✅ Included✅ Available
Custom Development✅ Available❌ Not Available

Pricing Comparison​

EviDent Pricing Structure​

Starter Package: $199/month + setup fee

  • Case Tracking
  • Integrated Payment System
  • One Click Statement Creation
  • Fast and Efficient Case Invoicing
  • Submit RX's Online
  • Collections Emails
  • Remake Reports
  • Online Doctor Portal
  • Special Pricing Per Doctor
  • Doctor Preference

Mid-sized Package: $499/month + setup fee

  • All Starter features plus:
  • Barcode Tracking
  • Driver Route Planning
  • QuickBooks Syncing
  • Comparison Reporting
  • Customizable Email Marketing
  • Sales Commission Tracking
  • Technical Productivity Reports
  • KPI Reporting

Max Package: $999/month + setup fee

  • All previous features plus:
  • Customizable/Automatic Reports
  • Multi Lab Operation
  • Equipment Calibration Tracking
  • Inventory Tracking

Pilot LMS Pricing​

  • Starter: $89.99/month (no setup fee for most plans)
  • Essentials: $199.99/month
  • Business: $449.99/month
  • Enterprise: Contact for pricing

Key Advantages:

  • No setup fees for most plans
  • All features included in each tier
  • Unlimited users
  • Comprehensive automation and integrations

Key Differentiators​

Integration Approach​

  • Pilot LMS: Native integrations built into the platform
  • EviDent: Requires separate services and manual processes for key integrations

Platform Evolution​

  • Pilot LMS: Continuously evolving core platform with regular feature updates
  • EviDent: Core platform with limited modernization, services built on top

User Experience​

  • Pilot LMS: Focus on simplicity and intuitive design
  • EviDent: Complex interface with limited customization options

Automation Capabilities​

Why Labs Choose Pilot Over EviDent​

1. True Integration vs. Add-On Services​

Pilot's native integrations eliminate the need for separate services and third-party contractors, providing reliable, automated workflows.

2. Cost Effectiveness​

Pilot's transparent pricing without setup fees and with unlimited users often provides better value than EviDent's tiered approach with additional setup costs.

3. Modern Platform Architecture​

Pilot's contemporary technology stack enables faster feature development and better user experiences compared to legacy platforms.

4. Comprehensive Feature Set​

Pilot includes advanced features like 3D viewers, custom report builders, and sophisticated automation that EviDent lacks.

Migration Considerations​

From EviDent to Pilot LMS​

  • Free data migration assistance
  • Elimination of third-party dependencies
  • Simplified workflow with native integrations
  • Training included in all plans
  • No setup fees for most plans

Ready to Simplify Your Operations?​

Experience the difference between add-on services and truly integrated lab management. Pilot LMS provides the comprehensive features and automation that modern dental labs need.

Schedule Demo or Contact Sales

The information on this page is provided for general informational purposes only and is based on publicly available sources. We make no representations or warranties as to the accuracy, completeness, or reliability of any information contained herein. Under no circumstances shall we be liable for any loss or damage incurred as a result of the use of this information.