Pilot vs MagicTouch
Considering an alternative to MagicTouch? Here are the top three reasons why dental labs are making the switch to Pilot LMS.
Overview
MagicTouch has been a pioneering force in dental lab management software for 30 years, helping establish many of the industry standards we see today. Their long tenure in the market has allowed them to develop an extensive feature set.
Pilot LMS represents the next generation of lab management software, built from the ground up with modern technology and a focus on simplicity, automation, and cost-effectiveness.
Top 3 Reasons Labs Switch to Pilot
1. We're Way Cheaper 💰
MagicTouch's pricing structure lacks transparency and can quickly become expensive:
- Per-user pricing model that scales costs with your team size
- Separate charges for add-ons - integrations, workbench users, and customizations are priced separately
- Significant implementation fees - multiple thousands of dollars depending on lab size
- Hidden costs that emerge as you need more functionality
Pilot's approach:
- Transparent, all-inclusive pricing
- Unlimited users included in every plan
- All integrations and features included
- Free implementation for most plans
2. We're Way Simpler 🎯
MagicTouch's 30-year history creates challenges:
- Feature accumulation - decades of features built on top of each other
- Clunky user interface resulting from legacy architecture
- Steep learning curve - extensive onboarding and training required
- Complex workflows that can slow down your team
Pilot's advantage:
- No UX debt - built with modern design principles from day one
- Intuitive interface that continuously improves based on user feedback
- Pit of success design - natural workflows that guide users to optimal outcomes
- Quick onboarding - get up and running in no time
3. We're Way More Innovative 🚀
Innovation speed tells the story:
MagicTouch: 30 years of iterative development on legacy architecture
Pilot LMS (2.5 years old): Already built nearly as many features as MagicTouch's three decades of development
Recent Innovation Highlight: As of September 8th, 2025, Pilot released Case Automations - featuring:
- Automatic doctor and product selection
- Case type changes
- Intelligent tagging
- Product and doctor warnings
- Fully automated case entry
Our Innovation Advantage:
- Small, agile team that moves extremely fast
- Modern technology stack enabling rapid development
- No legacy constraints holding us back
- Fresh perspective on lab management challenges
The Numbers Don't Lie
In just 2.5 years, Pilot has achieved feature parity with systems that have been in development for decades, while maintaining:
- Superior user experience
- More affordable pricing
- Faster development cycles
Migration Considerations
From MagicTouch to Pilot LMS
- Free data migration assistance
- Dedicated onboarding team to ensure smooth transition
- Training included in all plans
- No setup fees for Starter, Essentials, and Business plans
- Side-by-side transition support to minimize disruption
Ready to Make the Switch?
Join the growing number of labs choosing modern, efficient, and affordable lab management with Pilot LMS. Experience the difference that purpose-built, contemporary software can make for your lab operations.
Schedule Demo or Contact Sales
The information on this page is provided for general informational purposes only and is based on publicly available sources. We make no representations or warranties as to the accuracy, completeness, or reliability of any information contained herein. Under no circumstances shall we be liable for any loss or damage incurred as a result of the use of this information.