Dropdown Values
Dropdown values are used to define the values for a dropdown category. This allows you to customize the values for categories such as:
- Office Groups
- Restoration Types
- Remake Reasons
- Doctor Hold Reasons
- Case Hold Reasons
- Sales People
- Case Types
- Scan File Types
- Case Message Snippets
Columns
- Dropdown Category: the category of the dropdown value.
- Dropdown Value: the value of the dropdown value.
- Dropdown Description: the description of the dropdown value, only available for Case Message Snippets.